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Dural Family Medical Practice
Dural
New South Wales 2158
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We are a mixed-billing medical practice established in Dural, North-West Sydney for over 20 years with a dedicated team of doctors, allied health, nurses and administrative staff providing a competent, caring service to the local community.
Submitted by Wilf Faulkner , a month ago
My wife and I have been using this practice exclusively for over 16 years,. It is the most friendly and efficient practice we have ever been to both here in Australia and in Europe where we came from 30 years ago. The reception staff, clinic nurse, pathologist and all the wonderful GP's are not only of the highest standard in caring for their patients but go out of their way to make sure we as patients are comfortable and confident that we are getting the best possible treatment. 5 Big Stars to all of you. Wilf & Monica Faulkner
Submitted by Raelene Veldman , 2 months ago
Having recently moved to Dural, I am so happy I found this practice the doctors are amazing, and go above and beyond to help in anyway and the office staff are always smiling. I can't recommend this practice highly enough
Submitted by Alex Fielding , 8 months ago
Great team and excellent Doctors. Would highly recommend
Submitted by Michaela Clifton , a year ago
Dural Family Medical Practice has been providing excellent care to my family and me over the past 20 years. I highly recommend them.
Submitted by Shantha Fernando , 11 months ago
Well organised Medical practice with caring doctors.
Submitted by Rick Kennedy , in the last week
The doctors are caring and thorough in the treatment of their patients. It's great having an Australian Clinical Labs collection point within the building. Highly recommend Dural Family Medical Practice!
Submitted by Ediane Queiroz , in the last week
The service and professionalism of the entire staff is excellent and I couldn't ask for better service
Submitted by Stak Walderbak , a week ago
I've been attending this practice for a few years. I changed from another local practice which I was not happy with. By contrast I have found Dural Family Medical Practice very thorough, with excellent diagnostics and treatment options. Highly reliable, well organised, and run practice with ancillary services included. I have never felt rushed or ignored or just another number. Highly recommended.
Submitted by Syeada Imam Hossain , a week ago
The service I received was excellent. All staff were extremely professional and offered the utmost care.
Submitted by Russell Bean , a week ago
Caring, knowledgeable, attentive doctors and staff. Friendly receptionists and no hassle parking right at the door. Handy pathology, sports medicine and other practitioners on the premises too. Clean rooms and waiting areas.
Submitted by AR S , in the last week
I have been visiting this practice for the last 20 years. I find the doctors very good and caring. The staff is attentive. The surgery is well managed.
Submitted by Michael Collins , in the last week
A very good all round medical practice with easy booking procedures, and usually short waiting times. Friendly staff and a nice spacious waiting room, help to complete a pleasant experience.
Submitted by Kat Hatziandreou , a week ago
Dural family medical practice are an amazing team. It was word of mouth that i heard about this medical center. I was looking for a doctor who would listen to my daughters heart complex health issues .We were looking for a doctor who would look at her as a whole person for a very very long time so we decided to give them a go the doctor took a full holistic approach and made her feel well within a matter of weeks after so many years of struggling i also see a doctor there who looks after my health , the team here are so so amazing in so many ways we are blessed to have found them highly recommended. The Pathology lady is amazing also . Keep up the great work :) Great team in so many ways . Thank you so much.
Submitted by Rebecca Hynes , a month ago
This Medical Practice is by far the best I have ever experienced.
From the moment you walk in , you are treated as a person, and to them, you matter. The most beautiful , caring , understanding receptionists who make you feel important and helped in every way possible. The Doctors at this practice take the time to see you, you never feel like a number to them. They are very professional and extremely skilled. The Dr's ensure that you are followed up and you are looked after. I would highly recommend this practice to everyone. 5 Gold Star Rating. Thank you Dural Family Medical Practice for all that you do.
Submitted by Shauna Upson , in the last week
When I moved to Dural 10years ago, I wanted to find a GP and practice that was close by and had doctors I could 'connect' with. Certainly won the lottery with this team. I have complex medical issues and I have never, ever felt rushed or dismissed. I have a regular GP whom I have so much faith in but if I ever need anything when they're not there, the other doctors can easily assist me. No stone is left unturned with all possibilities explored. And having pathology onsite, it's very convenient. Also the treatment room and nurses, means you can get lots of things attended to. I even went there once in a emergency and was treated straight away and left in an ambulance. The reception staff that have been there for many years are exceptional, know your name, your history and are very, very caring and abide by absolute confidentiality. I have no hesitation in recommending this practice.
Submitted by M M , 2 weeks ago
This is an excellent practice. The doctors are thorough and never rush you or make you feel like what you have to say isn't important. It is great having a pathology collection service on site They have done a brilliant job managing my elderly father's complex medical needs and I highly recommend them
Submitted by Terry Quanborough , in the last week
My wife and I have been registered with this practice for many years and find the service excellent. All doctors and support staff are professional, efficient, polite and informative. I recommend this practice to all.
Submitted by Maggie Koller , a week ago
The doctors are well informed, attentive and caring. There is an equal number of female and male doctors. The practice is well run. Staff turnover is low. I really hope this practice stays this way because I don't want to look for another medical practice again, at least as long as i live in the Hills. I searched 10 years to finally find one I really like!
Submitted by Bill Buckley , a week ago
My doctor is young, switched on and takes great care of my health. All the extra services like the pathology collection, podiatrist and physiotherapist are in the same building which is very convenient. This practice has a homely feel about it and all the staff work as a Team to ensure that the highest level of service is always on offer. I highly recommend this practice.
Submitted by Maria Fry , in the last week
We have been long standing patients of this practice for the past 23 years. In that time we have had a number of GPs, all of these doctors, have given us the best of care. The current doctors and staff have continued this practise at the highest levels with the highest proficiency and personal service possible. Additionally the Dural Family Medical Practice has widened its services to being a one stop multi-disciplined Practice covering our everyday medical care and needs.
Submitted by Elizabeth Doyle Ahmed , a week ago
Dural Family Medical Practice is outstanding. The level of care is second to none. They are professional, thorough in their treatment of medical issues and preventative care, friendly, approachable and explain things very well. The practice does blood tests etc on site which is very convenient. There is also a physio/chiropractic practice, Your Sport Health & Spine, inside the business and they are amazing. I highly recommend Dural Family Medical Practice
Submitted by Rocky Singh , a week ago
I would like to say big thanks to staff and doctors of Dural Family Medical Practice for always upholding the standards and professionalism. We have always got the best advice for our family. Our two little girls aren’t afraid to see the doctors as doctors are very friendly and kind with kids. We just went there for casual check up and now we wouldn’t go anywhere else. I strongly recommend this medical practice for you or your family.
Submitted by Bernadette Nicodemus , a week ago
Husband and i booked our Pfizer booster shot online today after hearing the 4mo rule and got it the same day, easy. Got lucky finding them as they were the only clinic that had online booking with available spots this Dec. Staff and Dr were very friendly and efficient! Done in 15 mins. Highly recommended!
Submitted by Anu Nayak , in the last week
Visited here for my booster dose expecting a wait but was so surprised at the promptness and timeliness of the service. Friendly helpful staff made us feel at ease and the shot done at the time booked in. Very happy with the centre !
Submitted by Peter Jones , in the last week
Booked with Dural Family Medical Practice for a COVID booster. The online booking was easy and they sent confirmation and reminder texts. On the day they were friendly, informative and super efficient. I was in and out in 20 minutes, including the 15 minute post-jab observation period. Great job, five stars!
Submitted by Kevin Christian , in the last week
I am not a regular patient. I only attended for COVID booster. However, it seems a very efficient place. Online booking easy. Followed up with reminders. Super efficient vaccination system on the day.
Submitted by Ganesh Ananthakrishnan , in the last week
Had a very positive first experience with this clinic. The staff were friendly, efficient and I had minimal waiting time. Background music made for a calm and relaxing environment.
Submitted by Chad S Carter , in the last week
Haven’t been to Dural Family Medical Practice before but have to say I was impressed. Booked in and arrived about half an hour early which was no problem. Super efficient, in and out in 20 mins.
Staff were friendly, nurses very nice and helpful.
Would come back for sure if need be :)
Submitted by Brendan Low , in the last week
Amazing, kind and friendly doctors and staff. I was there for my covid vaccination (booster). Dr Chris Chang and his staff made sure we were all looked after taken good care of before and after the jab. Great family medical centre. Highly recommended.
Submitted by Shwetang Patel , a week ago
I just had my booster shot here. All team is very friendly and professional. The whole process from booking my vaccination and get one done at practice was very smooth. I highly recommended this medical practice.
Submitted by Lauren Yanco , in the last week
I had the most wonderful experience getting my booster shot at Dural Family Medical Practice. The doctors and nurses went above and beyond to make sure I was feeling great. I would gladly come here for other appointments and would highly recommend to friends. ????
Submitted by Lale Nabizade , in the last week
Really kind, professional and helpful lady on reception. Dr Lily Bartlett is very professional, she takes time to listen and time to explain. Completely satisfied with Dr Lily and all the support staff.
Submitted by Lourdes Diana Leon Cantorin , a week ago
Always a great experience, ofc sometimes there’s some waiting to do…but the service is the best. I’m sure all of them are great doctors but Dr. Chang is the best to me.
Also great and professional nurses.
Submitted by Shanice Hajje , 2 weeks ago
The staff at Dural Family Medical Practice are beyond kind and accomodating, they’ll do everything they can to help you out. They’re very efficient and put their patients first. Would definitely recommend their services.
Submitted by Maggie Koller , a week ago
We have been coming here for a few years. The doctors are well informed, attentive and caring and really listen. The doctors don't rush you. Waiting times are not too long. Any problems are quickly and easily sorted out. Thank you Dr Chang & staff :-)
Submitted by Elsa Vargas , in the last week
I highly recommended DURAL FAMILY MEDICAL Practice, for the professionalism of the Doctors and staff : who
> Make the care of patients first concern.
> Provide a good standard of practice and care.
> Keep their professional knowledge and skills update.
>Recognises and value the time of the patient.
I’m very grateful with DURAL FAMILY MEDICAL PRACTICE, specially with Dr. Christopher Chang, for his high professionalism, care with the follow up with my general health issues.
Highly recommended!,
Submitted by Enouk Wijayanayake , in the last week
Amazing practice. I have been going to my gp hear for the past 15 years and the staff have been amazing helping me organise appointments and are very good with working with your other Dr to assist in transferring your files and communication has been amazing
Submitted by Wendy Chen , a week ago
We found this medical centre near our kids' school and couldn't be happier with it. The doctors are all very attentive and thorough, and the staff are very friendly and easy. Great environment. We highly recommend this practice to all.
Submitted by Drew Mitchell , a week ago
Excellent practice that I have been going to for many years. Excellent young and highly educated GPs operating there now. Very caring and never skip on detail. Charges are fair.
Submitted by Jules Calvert , a week ago
Extremely happy with Dr Lily Bartlett. Very thorough and great with children. Highly recommend to any person in the area
Submitted by Sharon Andersen , a week ago
Always a very high level of person centred care. The doctors here are caring, knowledgeable and extremely thorough. What I love is that they take time to listen so that next step is always decided with great thought and consideration. I’m very grateful to have found Dr Chang and Dr Bartlett who have been outstanding in their care of my family members.
The nurses and pathology should also get a mention for their warm and caring approach.
Submitted by Anthony Pramataris , a week ago
I just got off the phone with Elaine (unsure of name) the receptionist about 3 minutes ago. It was a sub 1 minute phone call where I asked for an appointment availability. She rudely spoke over the top of me and when I asked for another day, she didn't even let me finish my sentence before telling me they were booked out and hung up.
I'm sure this place has fantastic healthcare staff, but I'll never find out. Thanks Elaine.
Submitted by Wilf Faulkner , in the last week
My wife and I have been using this practice exclusively for over 16 years,. It is the most friendly and efficient practice we have ever been to both here in Australia and in Europe where we came from 30 years ago. The reception staff, clinic nurse, pathologist and all the wonderful GP's are not only of the highest standard in caring for their patients but go out of their way to make sure we as patients are comfortable and confident that we are getting the best possible treatment. 5 Big Stars to all of you. Wilf & Monica Faulkner
Submitted by Lucy Chamberlain , 2 weeks ago
Fantastic!
I’m so happy to have finally found a family practice that has a true
personal touch.
I’ve been to many practices over the years & I’ve found they are always changing doctors, always a new face.
Which is so impersonal.
But here the doctors are always the same, reliable & efficient, that go above & beyond.
I would definitely recommend & so blessed to have finally found a great practice for my family!!
Submitted by Charlotte Winsor , a week ago
I was recommended this practice by my sister in law who has come her whole life and now takes her own children there.
Whenever I am in need of seeing a GP I always have a positive experiment at Dural Family Medical Practice, no matter who I see. From booking an appointment, through to receiving my rebate, the whole process is so smooth and made easy by the team.
Submitted by Nicola Roberts , a week ago
I recently saw Dr Mendis at Dural Family Medical Practice and had an amazing experience. She listened to all my concerns and went above and beyond to help me. It was so refreshing to find a doctor who genuinely cares and takes the time to help her patients. Would highly recommend Dural Family Medical Practice and Dr Mendis!
Submitted by Maude Burkhalter , in the last week
The medical practice in Dural offers excellent service. As well as demonstrating a high level of medical competence, the medical staff took my family member's mental health condition seriously and put everything in place to ensure that it was dealt with in a caring and appropriate manner. Each time we visit, we feel understood and are very grateful for the way the staff handles our concerns. The staff, both the doctors and the receptionists, are attentive and very professional, always welcoming and smiling. I highly recommend this address!
Submitted by Bernie O'hearn , 2 weeks ago
Amazing medical practice who have really looked after people. No judgment ever and very thorough. Never had better care in my life. Thank you for being so caring.
Submitted by Bernie O'hearn , 2 weeks ago
Amazing medical practice who have really looked after people. No judgment ever and very thorough. Never had better care in my life. Thank you for being so caring.
Submitted by Arlene Khor , a month ago
I’ve been attending Dural family practice for over 25 years and although I no longer live in the area It still remains my place of choice for excellent health care. Dr Chang and the practice nurses are diligent, professional and caring. This practice also offers a range of other services that make it a convenient ‘one stop shop’ for most of my health care needs.
Submitted by Evelyn Hajje , a month ago
Highly recommend DFMP. Our family has been coming here for over 15 yrs. We see both Dr Mendis and Dr Chang and they’re both amazing, caring, very knowledgeable, compassionate and supportive. The nurses and front desk staff are equally amazing.
Submitted by Amelia Barthow , 2 months ago
Receptionist was friendly, helpful and conducted himself in a professional manner. Dr was on time, thorough and took the time to understand my medical needs and what future actions needed to take place.
Submitted by Ross Pinkerton , a week ago
Attended for a COVID vaccination. Easy flow of paperwork , administration of vaccine and easy to follow instructions. Appointment time was met and staff were friendly and professional.
Submitted by G Male , a week ago
I find the practice very professional. I generally see the same GP, Dr Chang, and I like his knowledge, manner and treatment. There is about a 50-50 mix of male and female doctors, which makes it easy if you have a preference. Practice has a scheduled pathology nurse in most mornings, and a practice nurse for inoculations etc. Desk staff are great too. I am very happy to have this as my normal local GP practice.
Submitted by Grandma Ng , 3 months ago
I had a very pleasant experience with my visit today. The reception nurse ( sorry that I didn't learn about her name)is most helpful . The attending doctor is also conscientious n patient.
Submitted by Holly Wilkins , 2 months ago
Dr Christopher Chang took the time to make sure I understood my test results. I left feeling listened to and informed. I never feel rushed or like my symptoms aren’t taken seriously here.
Submitted by Denise Kemp , in the last week
I am new to the practice and am pleased to report a positive experience from when I walked in the door. Reception staff great, very pleasant.
Dr. Raneeka was absolutely lovely and I will need to look no further for my new GP.
Looking forward to teaming up with her to continue my good health journey. ????
Submitted by Siddharth Gupta , a week ago
It was a really bad experience for me as I had made a phone booking for 4:30 pm and arrived at 4:20 pm. However after waiting till 5:15 the doctor was still not available. On checking with the receptionist, she said that she had OBLIGED me by booking a walk in appointment. Being sick with fever, I am not really crazy to do a walk in. I had booked in at 2:39 pm and obviously one of the receptionist did not make a proper note. If it is a mistake please accept it and don't pass the blame on sick patients please! Sick patients are already in a lot of pain please show some emotions.
Submitted by Lale Nabizade , in the last week
I highly recommend Dural Family Medical Practice to anyone looking for exceptional medical care. The staff are friendly, the facilities are excellent, and the medical care provided is top-notch. I was impressed by Dr. Lily Bartlett's thoroughness and professionalism. She took the time to listen to my concerns and answered all of my questions with patience and care. She is knowledgeable, and I felt confident in her ability to provide me with the best medical care.
Submitted by Sze Chan , 2 months ago
I’ve been to many doctors in my life and many don’t care and just trying to get me in and out as quickly as possible, only after coming here I’ve got an understanding of what I need to do with my condition and understand what’s going on. 5 stars is an understatement!
Submitted by Poh Wah Lee , a month ago
Great doctor. Dr Chang. Always so personable and concern for the patient. Both my hubby and I have great confidence in him. He takes the trouble to explain the tests and results. Always trying to see what else can improve our health. Very knowledgeable.
Submitted by Olivier Cantas , a week ago
Dural Family Medical Practice has been my go to Doctors since I was 3 years old. They’re unbelievably friendly and always right on the ball with their diagnoses. They have had a bit of a change in active doctors over the last 5ish years but the quality of their work stayed valiant and remarkable.
I trust these doctors with my life, and the lives of my family and friends both present and future.
It is a shame that now they do charge for their work but that is a greater reflection on the government than them. As they’re well worth it
Submitted by Pamela Jarkowski , in the last week
I would like to leave an honest review about my recent experience at Dural Family Medical Practice. Overall, the reception staff were friendly and accommodating, and the practice was well presented. Be warned, it is clear that Dr Kevin Aung only cares about financial gain. I wasn't going to leave a review but my second appointment with him has confirmed my concerns and I would like others to know.
Consultation prices are 0-20 minutes at $74 and 20-40 minutes at $136. My first appointment was 22 minutes which I understand according to the time stamp. However, upon speaking with the doctor for clarification, he advised he begins his timer prior to collecting his patient from the waiting room ans stops the timer after he finishes the patients notes after the leave. He then proceeded to ask me how long I felt the appointment was which I answered 18 minutes as this was based on the time I entered to the time I messaged my partner after the appointment. He questioned whether I was experiencing financial difficulty and gave me a $21 discount.
My second appointment was through telehealth to receive my results with the same GP. Prior to making this appointment I clarified with reception whether i could have these results sent to me and whether there would be a gap payment for my appointment. Reception advised me that result appointment needed to be with the doctor and are bulk-billed as long as only results were discussed. All my results were normal, a recommendation for iron tablets was made, and then the doctor advised I needed to pay. When I let him know what the receptionist had advised me, his response was "it takes a lot of effort to give the patient the results". Given my normal results and no further issues discussed, I think my point is clear. I didn't pay the gap as per the miscommunication, however reception acknowledged but did not take accountability for the miscommunication and expected me to pay.
Submitted by Neloni Athukorala , a week ago
The medical advice and service I get from my doctor is greatly appreciated. Dr Mendis is so caring and feels she is genuinely vested in you. Unlike other surgeries I have been to where you feel that the doctor is so rushed wanting to see the next. Thank you Dr Mendis for your kindness and special care.
Submitted by Alexandra , 2 weeks ago
Since my favourite (and life long) GP, Dr. Meena Singh, retired, I have struggled to find another that I felt comfortable with. On the lovely receptionists recommendation, I spoke with Dr. Udara Gunawardane. I was nervous as I have never asked a male doctor for women’s health advice. He was extremely helpful, knowledgeable and understanding of my situation. I feel like I will get real results from his consult. Thankyou Dr. Udara!
Submitted by Sonia Davidov , a week ago
This has been the regular doctor for my family for years now and they are great! Been to a few doctors at the practice and all are helpful, but Dr Aung is my regular doctor and he is very caring and supportive, and a great doctor!
Submitted by Nicholas Kwok , in the last week
I have been going to this practice coming 2 years now, and throughout that period the service provided by the practice has been second to none. Every personnel provides exceptional customer service and professionalism. I have always felt well taken care of each time I visit; I would give more than 5 stars if possible!
Submitted by Daniel Burkhardt , a week ago
Dr Christopher Chang saw me as an injured cyclist following a hit and run collision with a car on a roundabout.
His assessment of my (minor) injuries was very competent, professional and compassionate. Highly recommended and many thanks.
Submitted by Emilija Grubisic , in the last week
Great doctors at this medical practise. I’ve never had any issues and couldn’t recommend them enough. Dr Chang is one of the best doctors I’ve ever come across. Very thoughtful and knowledgeable.
The reception ladies are lovely and always willing to help. This place truely does look after all of their patients.
Submitted by Hannah Peberdy , a week ago
My family and I have been going to Dural Family Medical Practice for the past 3 years, and our experience has been consistently positive. The reception staff is always kind, caring, and helpful. Elaine, in particular, always greets us with a warm welcome. The doctors are prompt, thorough, and particularly skilled at interacting with children. The practice itself is tidy, clean, and well-organised.
If you are in search of a clean, friendly, and professional medical practice, I highly recommend Dural Family Medical Practice. It has been our trusted healthcare choice, and we have always been satisfied with the level of care and service provided.
Submitted by Kylie Thurlow , in the last week
I was a new client walk in with an urgent issue. Got in within 2 hours and Dr Kalpana Logan athens made me feel so comfortable. My condition was addressed quickly and efficiently and I am very grateful for their compassionate care
Submitted by Maël Sollberger , in the last week
Dural family practice is a great place and I received some excellent care and attention. The quality and level help they provided for my rare condition has been unmatched and very helpful, I can’t thank them enough. All the doctors and the staff is very helpful and patient. The system to take the appointment is very user friendly and there is usually availabilities really quickly. As an overseas students, they have really been helpful in providing a great care and make all the steps very easy. The doctors are very reassuring and really try to understand my issues and very compassionate! Couldn’t recommend enough.
Submitted by Diane Bullingham , in the last week
From the booking process, to the receptionists on arrival, the Dr & nurses, I can’t say enough regarding their professionalism, consideration & time given to my father on his recent visits to DFMP as a new patient. I am very happy to recommend this practice. We feel we are in the best hands.
Submitted by Alberto Wangnet on Saturday, Sep 16, 2023
Very professional and caring team of doctors and nurses . Very good communication with doctors and never feel that I'm being rushed like some other practices . Thank you so much.
Submitted by L. Goodsir on Thursday, Aug 19, 2021
I have been attending DFMP for about 20 years. I have always found staff and doctors to be very caring, knowledgeable and helpful. Their booking process is very easy, reception staff happy to help. The Covid vaccination rollout has been excellent, easy and very timely.
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